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You want correct communication if you wish to run a enterprise. That is the place communication platforms like WhatsApp, Slack, and Google Chat are available. Effectively, Telegram is on that checklist; it’s one of the crucial used communication platforms on the planet, and plenty of of its customers are utilizing it for enterprise. Should you’re certainly one of them, then it’s possible you’ll need to contemplate getting a Telegram Enterprise account.
However what’s a Telegram Enterprise account? Why must you use it? What makes it totally different from a Telegram Premium account? And, extra importantly, how a lot does it value?! Effectively, that’s what this piece is for. We’ll go over all the essential questions you could have about this kind of account.
Additionally, since firms like Telegram are all the time including new options, this text might be up to date to replicate every new change which will come. So, with out additional ado, let’s dive in.
What’s Telegram Enterprise?
Telegram Enterprise is an account that gives instruments that higher increase what you are promoting. It has a number of instruments that enterprise house owners can use that make their extra accessible to potential prospects.
How a lot does a enterprise account value?
That is one thing that would change as time goes on. As of the writing of this text (April 2024), there isn’t a set value for a Telegram enterprise account. Nonetheless, you may entry all the enterprise account options when you’ve got a Telegram Premium account.
A Telegram Premium account prices $4.99/month, and it comes with its personal set of options. We are going to preserve you up to date if the corporate launches any modifications to its pricing.
Is the value the identical throughout the online and the app?
You’ll want a Premium account, and the value for a premium account is similar $4.99/month throughout the app and the online.
What options do you get with a enterprise account?
Right here comes the enjoyable stuff. The options you get with a Telegram Enterprise account vary from business-centric to enjoyable.
Begin web page
When an individual begins a chat dialog with you, they’ll get a begin display screen. You possibly can customise the beginning display screen to indicate related details about what you are promoting. That is so that individuals know what what you are promoting is about earlier than beginning a dialog. You should utilize textual content and stickers to customise your begin web page.
You possibly can embody data like what your organization does, its founders, who your organization represents, ETC.
Hours of enterprise
Should you’re working an area location, you then’ll need to let folks know what hours you’re open. This function will allow you to submit the hours that your location is open or accepting enterprise. It’s much like what you’d get on Google Maps.
On what you are promoting profile web page, customers will be capable to entry the hours by tapping on a karat on the aspect of the display screen.
Location
You need to just be sure you’re capable of deliver prospects to your location. Effectively, with this function, you’ll be capable to enter what you are promoting’ location, Whenever you try this, your location might be viewable on a map display screen (more than likely Google Maps).
Clients will be capable to navigate to your location with instructions given by the app. They may even get data like how lengthy it can take to get to what you are promoting out of your location.
Fast replies
Should you’re in a rush, and you should rapidly reply to a shopper, then Fast replies might turn out to be useful. That is fairly self-explanatory; Fast replies permit you to rapidly ship a pre-typed message to a different in a bunch chat.
Say, somebody messages you asking what the particular dish at your restaurant is. You simply have to sort “/” into the chat and also you’ll see a panel of pre-typed messages seem. You possibly can select the one you need and it is going to be pasted into the chat.
What’s neat about this function is that you would be able to give the messages a reputation. So, in case you are messaging speaking in regards to the particular dish, you may simply title it “Particular”.
Fast replies don’t solely include textual content. They will include photos, stickers, and even PDF information. That is nice, because it provides you a variety of information that you would be able to ship to prospects. For instance, if an individual messages you asking what you’ve gotten in your menu, you may ship a message with a PDF displaying your menu.
Greeting messages
A greeting message is an effective way to get your dialog with an individual began off on the best foot. If an individual messages you for the primary time, Telegram will routinely ship this greeting message to them. The message might include something from easy “Good day!” to related details about what you are promoting. An awesome factor you might do is ship a message with often requested questions.
This function ensures that potential prospects get an immediate reply when contacting you for the primary time. Giving a speedy reply is essential for operating a enterprise.
Away messages
This one is an easy one. Should you’re away from what you are promoting or on trip, individuals who message you’ll get an computerized message letting them know that you simply’re away. This manner, you’re capable of preserve some kind of contact once you’re not round.
Chat tags
When you’ve gotten a bunch of chats in your feed, it may be onerous to distinguish between them. You’ll need to inform the distinction between associates/household and prospects. Additionally, prospects contact you for various causes.
That is the place chat tags turn out to be useful. This lets you add color-coded labels to your chats. Whenever you add a label to a chat, it is going to be moved to a folder of the identical title. So, if you end up viewing the All Chats feed, you’ll see the labels subsequent to the chats.
You possibly can add a number of labels to chats, and they’re going to all present up within the designated folder once you faucet on it. The chat folders might be displayed as tabs on a panel on the high of the display screen.
Hyperlinks to chats
If you wish to direct customers to a particular chat, you may create a hyperlink to it. No matter whether or not the person is in Telegram or not, they are going to be taken to that chat. Additionally, you’ll be capable to see how many individuals clicked on the hyperlinks that you simply share.
Chatbots for enterprise
It ought to come as no shock that there’s some new generative AI function being unveiled. Telegram Enterprise will allow you to add totally different chatbots to your workflow. These chatbots will be capable to reply questions similar to another chatbot.
You may also add specialised chatbots to finish various kinds of duties.